Strategic Management for Churches
Phil Van Auken & Sharon Johnson
Church leaders face two kinds of futures: the future we "take" and
the future we "make." The future we "take" consists of
those events and conditions over which we have little or no control, such
as a downturn in the local economy and its eventual impact on church stewardship
patterns or demographic change in the church’s neighborhood. In this "take" situation,
all we can do is try to anticipate and hedge against what is happening.
But there is also the future we "make." That is, the results
we will experience in the future directly will reflect the quality of the
choices and commitments we make. These might relate to the ministries we
develop, the staff we call, or to our budget priorities.
Different churches face different proportions in the make/take future "ratio," partly
because different geographic regions face greater or lesser uncertainties.
For instance, churches in rural areas face a different future than churches
in urban areas.
The real difference among churches in terms of this make/take ratio
is related to differences in the degree of strategic management being exercised
by those churches. In any given region there are growing churches and stagnant
ones. Vital, growing churches are characterized by a commitment to the process
of strategic management.
The ultimate result of effective strategic management is that the
future the church faces is more and more a future of its own making in concert
with God’s will.
THE PROCESS OF STRATEGIC MANAGEMENT
Achieving a position of strategic advantage involves engaging in
a process of strategic management. We can capture the essence of that process
in the acrostic of the word VITAL.
V ision
I nvestment
T rust
A ffirmation
L earning
Briefly highlighting these factors we can say that dynamic churches—those
that make their own future—tend to possess a common set of characteristics.
Dynamic churches develop and continually refine a clear and compelling
reason for their existence . They
have identified their local uniqueness and communicate that through their
people. This clear sense of vision orders and motivates where the church
spends its money and how the church approaches its community. That vision
is stated in terms of some unique set of abilities to provide a distinctive
profile of ministry service. Such churches are not just another Sunday School,
not just another worship service, not just another revival. They are different
in a way that is a source of special joy for members, a source of special
ministry for volunteers, and a source of growth for the church.
Dynamic churches see their staff as a key area of investment .
Such churches invest time, money, and love in staff members because they
understand that these are the leaders who will make the future through helping
equip volunteers and molding visions for ministry. They view salary as an
investment rather than as a cost. They understand that to have quality staff
members, staff training and development is a necessary, ongoing process.
Dynamic churches are founded on mutual trust between staff and members . Staffs
are delegated a great deal of authority because they are trusted. Congregation
members give the staff latitude in making changes because of this trust.
Trust is the key "lubricant" in all organizations, but especially
churches. It allows members to follow the staff even when they fail to understand
or even disagree with where the staff team is going. Trust lubricates the
day-to-day conflicts in a church by allowing us to rest firmly on a foundation
of mutual respect for one another’s integrity and motives.
Dynamic churches know the value of praise . They
seek out opportunities to "champion" their members. They know that
one never can praise people too much because all of us have an endless thirst
to be told that we matter, that we make a difference, that we count for something.
Many church leaders spend their time trying to stamp out errors, rather than
trying to build up effort.
Dynamic churches constantly are learning through doing . Their
underlying themes is "Ready? Fire! Aim." They continuously focus
on experimenting (led by the pastor’s own efforts to change and grow
spiritually), on trying new ways, and seeking new ends. Failures are seen
as stepping stones to higher service through greater learning. Failures are
analyzed and then built on, rather than dwelt on.
VITAL SIGNS
Future-oriented church administrators need to take the pulse of their
churches and determine their spiritual health with regard to these "VITAL" signs:
- Do you and your congregation share a vision for the church—and
are members aware of it through the words and deeds of everyone they make
contact with in the church?
- Do you enthusiastically invest in the training and development
of your staff team?
- Does a spirit of mutual trust pervade your church?
- Do you make a daily habit of praising and affirming the best in
your leadership team?
- Is there a healthy climate in your church that encourages experimentation,
innovation—a "Do it—try it!" climate?
We live in an environment increasingly characterized by transience,
novelty, diversity, and complexity in relationships between people, ideas,
things, and places. Through strategic church management, the future truly
is now. Let us start today to prepare our churches for a vital spiritual
tomorrow! |